1-orders

How Do I Place An Order ? 

Shopping on sabry stores is easy! Once you have found the product you want to buy, just follow the steps below:

Click on 'buy now', to add this product to your cart,

Click on'cart' in the top right corner,

Register/Login into your account by entering your email and password,

Enter your shipping/billing information,

Choose your preferred payment option,

Click on 'Confirm order' to proceed to the payment portal and complete your order.

Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, do not hesitate to contact our Customer Service Call Center at 00203/3919403 or contact us a few hours after your order placement.

Do I need an account to shop on sabry stores ?

No, you don’t need to have already an account created.

How can I track my order?

We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on here

2-Returns and Refunds

How can I return my product?

Step 1: Log your return request

Option 1: Go to my account - create your return and you’re done! click here

Option 2: Call our customer care at 00203/3919403 or contact us to create your return.

Step 2: Pack your product

Pack your product according to the return conditions.

Include all tags, accessories or free gifts you received

Step 3: Return your product

If you requested a pickup, we will contact you to arrange a pickup time.

If you selected a drop-off: Please drop your package at the chosen place following the given instructions (no shipping charges will apply).

click here

3-payment

Which locations do you accept Cash on Delivery?

We accept Cash on Delivery in all cities across Egypt, except for the locations mentioned 

4-Products & Prices

How can I find the right product on Sabry Stores ?

You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search bar at the top of the page and click Search.